By doing hard reset using hardware keys will reset your phone to factory defaults.
PROCEDURES:
1.Turn-off Phone
2.Hold and Press Volume down and volume up and Power until show screen options
3.Use Volume Down to select recovery
4.Press volume up to confirm to go to android system recovery
5.Use volume down to go to wipe data/factory reset,Volume up to confirm
6.Select YES-delete all user data
7.Reboot System
8.Follow on screen to continue using your phone
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